All shirts are printed out of my home as each order comes in
Due to the custom nature of our made-to-order process, our turnaround time fluctuates regularly. Our current TAT is always listed in the tan bar at the top of the home page. As soon as your order has been processed and shipped, you will receive a shipping confirmation email with Canada Post tracking information. Please allow up to 24 hours for tracking to update
Changing your shipping speed does not change the turnaround time. After your order has been shipped, please allow an additional 2-3 business days for delivery. 1-2 weeks for USA and 1-2 months for international packages. *Due to COVID, many packages are taking several weeks to arrive.
IDC IS NOT RESPONSIBLE FOR SHIPPING DELAYS AFTER A PACKAGE HAS BEEN SHIPPED WITH CANADA POST.
Please contact your local post office if your package is taking longer than usual to arrive.
Thank you for your patience and support. We appreciate you so much!
If your package has been lost, please claims with the following:
Canadian Residents file a claim with Canada Post
USA Residents file a claim with USPS
Free Shipping Over $85 applies to ALL orders. We do ship worldwide and shipping will calculate automatically at checkout based on your location. Indie Grace Co is not responsible for any customs & import taxes when shipping to other countries. Severe delays can occur with international shipping.